Mike Hitchen Consulting

 


Office Systemization
Training & Development
News Monitoring
Up to date world wide business information
Information Research Service

  • Small Business Consultancy. On site or via the Internet
  • Small Business Development
  • Training and Development programs
  • Office Systemization
  • Corporate strategy
  • Effective Communication Skills
  • Up to date world wide business information
  • Information Research Service
  • News Monitoring

Contact Mike Hitchen Proprietor.

Training Small Groups

By Mike Hitchen Consulting - the consultancy that puts principles before profits.

How do you identify training needs?

There a number of different ways of identifying
training needs that you could employ within a client group. The client may be your own organisation or an external organisation. The training requirement could be in any number of fields and industries, but the approach to identifying the training nee remains the same.

The importance of targeted training

The mistake frequently made by organisations is inaccurate
training needs analysis which results in employees being trained in the wrong thing, at the wrong time, in the wrong way.

I came across such a situation recently with an American university. Instead of taking the time to establish training need and suitability, the powers that be instead implemented a knee jerk reaction to a crisis situation. They put on a hastily arranged training course that only succeeded in causing many of the participants to complain, "I didn't know why I was there. I don't work in this area and know nothing about it." Actually a few phrased the last part a little more bluntly but I used editorial discretion!

When training is being planned for an adult group, the motivations and incentives for the learners also have to be considered if the training is to be successful.

Analysis of training needs essentially investigates a performance gap, that is, the difference between expected performance and the actual performance of an individual. The analysis collects information on the skills, knowledge and attitude of the individual/s
 
Selected Training articles

 Company Blog - The award winning "i On Global Trends"

For three years, i On Global Trends has provided a diverse range of news - news often not found in mainstream media. The award winning blog of Mike Hitchen Consulting boasts visitors such US Government Departments, many US Universities, schools, NATO and numerous overseas government departments and leading organisations.

Almost 6,000 articles and close to 300 topics!

i On Global Trends

Updated throughout the day!


Sydney Irresistible - the much acclaimed photoblog

Training Solutions

Mike Hitchen Consulting has also teamed up with Training Solutions to offer Management, Marketing and Training consultancy services as in-house programmes or through internet support.

We adopt a practical approach drawing on the expertise of people who have ˜been there" and encountered the issues that confront you.

We offer support on a wide range of business activities including:

  • Business Planning
  • Target Setting
  • Marketing Plans
  • Training Needs Analysis
  • Training the Trainers
  • Recruitment and Selection
  • Appraisal Systems
  • Mentoring and Coaching
  • Communication Systems

It may be of interest to your organisations that we offer clients a range of training and accreditation opportunities for staff wishing to achieve UK national qualifications.

In conjunction with UK awarding bodies, Training Solutions will develop training programmes for in-house delivery, or through internet support, which can lead to UK accreditation.

Accredited centre for UK national qualifications in the areas of:

  • Management
  • Training and Development
  • Human Resource Development
  • Administration
  • Customer Service
  • Investigation

Corporate E-mail Policy

Many companies have discovered too late how costly a lax attitude regarding corporate e-mail can be.  E-mail containing inappropriate content can have disastrous effects if forwarded to the wrong person.  In today’s work place e-mail misuse has become such a common problem that the word E-harassment has been coined to describe the issue that many companies must deal with in today’s wired world.

Do you have systems and safeguards in place to guard against anything being put into e-mail that you wouldn’t want read in court?

Mike Hitchen Consulting can help develop a safe, secure and consistent Corporate E-mail Policy.

 


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Mike Hitchen Consulting, PO Box 1759, Lane Cove NSW 2066, Australia, Tel: 61 0421 784482

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